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MpolsteinAsked on June 20, 2018 at 8:10 PM
Hi,
When creating a form...under the "settings" tab is an email feature " sending emails after submission". What is the difference between the "email notification" feature and "autoresponse"? Do I need to set up both?
Also, if I would like an email to be sent to both the mother's email address and father's, do I close each feature and select "fathers" email instead of mother's?
PLEASE ADVISE. THANKS!
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JanReplied on June 20, 2018 at 10:01 PM
What is the difference between the "email notification" feature and "autoresponse"? Do I need to set up both?
The email notification is the email alert that you will receive when someone completed your form. Please refer to this guide for more information: https://www.jotform.com/help/25-Setting-up-Email-Notifications.
While the autoresponder is the confirmation email that the submitters will receive after submitting the form. You can refer to this guide for more details: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email.
You can set up both depending on your needs.
Also, if I would like an email to be sent to both the mother's email address and father's, do I close each feature and select "fathers" email instead of mother's?
I checked your form and I can see that you have 2 email notifications. If you would like to send the email notification to both mother and father, then you can leave it as it is.
Hope that helps. Thank you.