Getting error message that only one entry is allowed

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    webproducer
    Asked on August 02, 2018 at 11:28 AM

    I have spent hours trying to reprogram your form to stop bringing up this error code:

    warning.png

    Sorry! Only one entry is allowed.

    Please advise.

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    Jan
    Answered on August 02, 2018 at 12:56 PM

    I cloned your form and I found out that you are using these features to prevent or limit submissions:

    Unique Submission - Check cookies and IP
    This prevents duplicate or multiple submissions from the same customer who is using the same browser and IP address. For more information, please check this guide: How-to-Set-Unique-Submissions-on-a-Form.

    Unique Question - Email
    This will prevent the user to submit the form if the data he/she entered is already on the database. It means that if User A (johnsmith@email.com) already submitted the form, then User B (johnsmith@email.com) cannot submit the form. Please refer to this guide for more information: How-to-set-Form-Limits-Based-on-a-Unique-Question.
    153322851308-03-bgww7.png

    Please disable these options in order to fix the issue.

    Hope that helps. Thank you.


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    webproducer
    Answered on August 02, 2018 at 02:43 PM
    Thank you!
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    AshtonP
    Answered on August 02, 2018 at 03:49 PM

    Your welcome, on behalf of my colleague. Get in touch if you have further questions.