Refresh page after submission with embedded form

  • Profile Image
    Asked on August 30, 2018 at 10:27 PM

    I have an embedded form that currently hits the Thank You page after submission. I'd like to be able to either redirect the user back to a plank version of the form or have a link on the Thank You Form that allows the user to submit another request. 

    Here's what I'm running into.

    - If I redirect back to the page with the embedded form I get a blank page after the form is submitted.

    - If I use a link on the Thank You page it opens another page when I click on it instead of reopening the form with no data within the same page. In other words reload the page with the blank form. 

    Any ideas. 

  • Profile Image
    Answered on August 31, 2018 at 02:51 AM

    You can just redirect again to the form URL on submission. This will then reload the same form with all data cleared.

    User guide: Redirecting Users to a Different Page

  • Profile Image
    Answered on August 31, 2018 at 09:43 AM
    Thanks. I’m aware of that process. What I’m running into is when I use the URL to redirect it’s not loading the embedded form it’s just displaying a blank screen.
  • Profile Image
    Answered on August 31, 2018 at 11:52 AM

    Redirecting back to the page where the form is embedded should reload the form as well.  If you aren't already, try using the iFrame code to embed the form and see if that makes a difference:

    If that still does not work, let us know the URL of your page and we can take a look.