made payments to you on 7th Aug and 7th Sept. 2 questions: 1. Can I get a record of these 2 payments on the JotForm Website so than I can claim back

  • ComedyGirlsTickets
    Asked on September 26, 2018 at 9:52 AM

    Hi

    I have held the above subscription for 2 months and will shortly downgrading to the free one until I need the greater features again. I made payments to you on 7th Aug and 7th Sept. 2 questions:

    1. Can I get a record of these 2 payments on the JotForm Website so than I can claim back expenses?

    2. If I revert to the free account today, will the Silver account continue until 7th Oct, then revert, or revert with immediate effect?


    Thanks


    Colin Stuart


  • David JotForm Support
    Replied on September 26, 2018 at 11:39 AM

    Subscription invoices can be found in the account billing page.  Here is more information on where to locate them:

    https://www.jotform.com/help/329-How-to-Check-Invoices

    And here is a direct link to the billing page:

    https://www.jotform.com/myaccount/billing

    If you downgrade back to a free account, you would retain your Silver subscription until the end of the current paid period.