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CoachCollegeAsked on October 16, 2018 at 12:06 PM
Hi, I would like to add conditions for sending one email or the other. Is that possible?
E-mail 1 is to ask them to continue there enrollment
E-mail 2 is to confirm the enrollment is completed
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David JotForm Support ManagerReplied on October 16, 2018 at 2:07 PM
Please follow this guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
Let us know if you need more help.
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CoachCollegeReplied on October 17, 2018 at 7:04 AM
Do I understand well : Can I use a notification as autoresponder? There is no significant difference between notificationmail and autoresponder?
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David JotForm Support ManagerReplied on October 17, 2018 at 10:08 AM
The notification is for you to receive notifications each time the form is submitted. The autoresponder, is to send a notification to the person that fills the form.
https://www.jotform.com/help/25-Setting-up-Email-Notifications
https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email
Let us know if that helps.
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CoachCollegeReplied on October 18, 2018 at 4:57 AM
Hi BDavid,
Sorry, I now see my question is not clear. I meant to ask: Can I send answer based e-mails to the person that fills the form? The link you gave me is about notification e-mails.
The difference in purpose between notification and autoresponder is clear but the given information doesn't make clear, to me, the difference in behaviour and possibitities. Is there a reason why I can't or shouldn't send notification e-mails to the person that fills the form?
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Nur Karabağ JotForm DeveloperReplied on October 18, 2018 at 6:47 AM
Hi,
As my colleague said, the notification email is for you. When your form is submitted, you will receive a notification email.
If you want to send an email to the person that fills the form, you can use autoresponder email. You can create two different autoresponder emails. As you said, Autoresponder 1 is to ask them to continue there enrollment, Autoresponder 2 is to confirm the enrollment is completed. And you can set conditions to send them to different people.
I have created a test form and set conditions to send autoresponders to different people. You can view it: https://form.jotform.com/82902378223962
You can see the steps below:
If you need further assistance, let us know.
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CoachCollegeReplied on October 18, 2018 at 8:03 AM
Aha, thanks a lot. Now I get it!
The misunderstanding arose from the Dutch translation. I wrongly understood conditional mail was only for notifications. Had a bit trouble to pass that thought :-)