What happens when you click download all uploads within the submissions of a jotform. We never seem to receive the photos that are attached to our jot

  • KhadijaR
    Asked on October 19, 2018 at 12:09 PM
  • AshtonP
    Replied on October 19, 2018 at 1:13 PM

    Uploaded images are stored in a Jotform storage which can be downloaded in the submission report window.

    To access the files that were uploaded, select the form that was used for the file upload and click the submission button to open the submission report window.

    2013 03 12 0138 Screenshot 10

    When you click on Download All, it downloads all your submission data to Excel, CSV or PDF. Refer to this guide: http://www.jotform.com/help/73-How-to-Download-Form-Submissions-to-Exce-CSV-PDF

    On the download sheet, you get the link to the uploaded file.

    You can also send a copy of the uploaded files to the cloud by integrating a dropbox or Google Drive with your form. I hope this helps.

    Let us know if you need further assistance.