Jotform Square payment error

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    AdminMSA
    Asked on October 22, 2018 at 04:07 PM

    After completing the form, the customer is directed to a page with an error message. The error message states "square payment error, access token is missing. Please contact form administrator". The form was working before and now it doesn't. 

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    BDAVID
    Answered on October 22, 2018 at 05:31 PM

    Please note that you are getting that message because you have not integrated the payment field correctly:

    1540243782notconnected.png

    Make sure to connect with your Square account, and save the change: https://www.jotform.com/help/459-How-to-Integrate-Form-with-Square 

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    AdminMSA
    Answered on March 20, 2019 at 01:43 PM
    Here is another error i am having. Parents are saying one one registrant
    allowed at a time.
    ...
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    Nik_C
    Answered on March 20, 2019 at 03:57 PM

    I'm sorry, we didn't receive your reply completely, could you please post the screenshot, here is how: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We'll wait for your response.

    Thank you!