Submission: PDFs that are automatically generated and sent out via Jotform are arriving broken and are unable to be opened.

  • omgrimm
    Asked on November 13, 2018 at 8:47 PM
    PDFs that are automatically generated and sent out via Jotform are arriving broken and are unable to be opened.
  • arthurprc
    Replied on November 13, 2018 at 9:04 PM

    I've successfully performed a test submission on your form and downloaded the PDF file:

    (Download Submission PDF)
    1542160868successsuc Screenshot 10

    It could be possible that you configured the Notification email PDF to encrypt and request password:

    How-to-include-submissions-as-PDF-attachment-in-the-email-notifications

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