"You have reached your Jotform upload limit"

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    Craft_Graft
    Asked on November 15, 2018 at 03:26 AM

    Hi There, 


    I received an email telling me that reached your upload limit. If I delete some submissions, will I gain space again as I am not yet able to use the paid version of your services? 


    Thank you 

  • Profile Image
    Kevin_G
    Answered on November 15, 2018 at 08:56 AM

    Yes, deleting the file will free up the space on your account, note that it's required to delete the associated submissions to delete the file. 

    This guide will help you deleting your submissions: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data 

    This guide will also help you checking your account usage: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits 

    I hope this helps.