How is the security maintained in the HIPAA compliant accounts?

  • beth christenson
    Asked on December 10, 2018 at 6:49 PM

    Hello,


    Can I export my data in an excel file at anytime? Do you use the data for anything or any portions of it. Is the data safe up to HIPAA standards?


    Thank you.

  • roneet
    Replied on December 10, 2018 at 9:54 PM

    No, JotForm does not use any of your data and full security is maintained at our end to protect your data.

    You may check our Help guide to understand the architecture.

    https://www.jotform.com/help/506-JotForm-HIPAA-Compliance

    https://www.jotform.com/hipaa/

    Refer to these to export the data:

    1. You can download the submission data to Excel or CSV data file format.

        You can do it on the View submission page of your form.

        Here is the user guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    2. To download all the data at once, you can do it from your My account's data page via the Download my

        data button.

        Here is a guide for the same:

         https://www.jotform.com/help/374-How-to-Export-All-of-Your-Data-at-Once

    Let us know if you have any difficulty downloading your submission data.

    Thanks.