How to Cancel the subscription?

  • Melissa Derrick
    Asked on December 11, 2018 at 5:56 PM

    I was only using jot form to fund raise for my City Council Campaign via square. I no longer need this service, how to I cancel until I need it again in 3  years?

    Best,


    Melissa

  • roneet
    Replied on December 11, 2018 at 8:39 PM

    You may check this guide to cancel the subscription and downgrade it to a free one.

    Related Guide:

    https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    Please share your valuable feedback and I hope you would again connect with our Form builder

    Thanks.


  • roneet
    Replied on December 11, 2018 at 8:48 PM

    I noticed that you are on PayPal subscription. So In order to cancel your subscription, you have to manually cancel it from your PayPal account.

    Related guide:

    https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    Thanks.