Can someone explain what submission storage is?

  • Mseyqm
    Asked on December 21, 2018 at 9:01 PM

    Can someone explain what submission storage is?  If I delete the forms in the storage, do I create storage Space?  Or am I still out of space?  I’ve deleted almost all the submissions, but it’s still telling me we are out of space. 

  • Jan
    Replied on December 22, 2018 at 3:59 PM

    The total submission storage is the total number of submissions stored in your account. For example, you received 100 submissions per month within 5 months, then your total submission storage is equal to 500. 

    For the Free plan, the total submission storage is limited to 500. I recalculated your total submission storage and the issue is now resolved.

    I suggest you upgrade to any paid plan to have unlimited total storage submissions.

    For more information about account usage, kindly check this guide: Understanding-Your-Account-Usage-and-Limits.

    Hope that helps. Thank you.