Is there a way for our customers to get a blank form after submission w/o clearing their cache?

  • localcoverageva
    Asked on January 11, 2019 at 5:57 PM

    Hi there,

    Jotform support told me earlier we'd have to clear our cache in order to get a blank form after submission.  But this is inconvenient as many of our customers don't want to have to clear their cache/cookies.  Is there another way to get a blank form after submission?  I haven't experienced this filling out forms on other websites, which shows me my computer isn't doing this for other sites, so i'm hoping there's a solution.

    Thank you!

  • Kevin Support Team Lead
    Replied on January 11, 2019 at 11:27 PM

    Yes, you may get the form URL and use it a custom URL or display the URL on the thank you page so the user can click, open a new blank form and submit it again. 

    This guide will help you finding your form URL: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL 

    This guide will help you changing the thank you page URL: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page 

    I hope this helps.