Help!!!! Payment Help

  • WigsbyTeeTee
    Asked on January 16, 2019 at 4:29 PM

    Hi 


    So I need more help than I thought. I was able to delete the paypal payment option and add square however whenever I add it it goes to the bottom of the page and takes a portion of the product options with it but not all. Then I attempted to delete the payment option and start all over but it also deleted my product information. Please help.

  • Kevin Support Team Lead
    Replied on January 16, 2019 at 5:59 PM

    I have been testing a bit and it seems like the previously configured products are retained when you delete a payment integration and add a new one. 

    Note that when a section is added to the form, it can be re-positioned by dragging and dropping it: 

    Help!!!! Payment Help Image 10

    I have also checked the form in your account and noticed you have 2 products configured currently, note that you ma set up more products if needed, these guides will help you with that: 

    https://www.jotform.com/help/459-How-to-Integrate-Form-with-Square 

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form