Urgent - Attachements enquiry

  • MaplePeople
    Asked on January 30, 2019 at 8:17 AM

    Hi. When we send a JotForm to be completed, can we have a hyper link included in it OR can it have attachments added to it? So when the master Forms are completed on JotForm, some of the questions will have another form associated with it and so on. We know we can have attachment upload fields for the form filler within the text/questions but basically within 1 hyperlink / form can we add our own attachments to multiple questions. So it would be 1 form with attachments from us plus fields where the form filler can attach things.


    Please confirm asap. Appreciate your support   


    Kacper


  • Kevin Support Team Lead
    Replied on January 30, 2019 at 10:46 AM

    The form cannot include attachments in it, I mean, there is not a form element that will allow you to add a file; however, you can have hyperlinks on the form, emails and thank you page, this guide will help you adding an hyperlink or downloadable file: https://www.jotform.com/help/431-How-to-Add-a-Downloadable-File-to-Your-Form 

    You can also allow your users to upload files, this guide will help you doing so: https://www.jotform.com/help/332-How-to-Create-File-Upload-Forms 


  • MaplePeople
    Replied on January 30, 2019 at 12:47 PM

    Hi. Thanks and just one more important question please - how do we enter a field which is just an instruction for example an intro guidance paragraph where the form filler just has to read it. I only see the header option and there is nothing where we enter text section simply for the for filler to fill out. Please advise asap. Thank you. Kacper

  • Kevin Support Team Lead
    Replied on January 30, 2019 at 1:53 PM

    You may simply add a "Text" element, you will find if under the quick elements of the add form element section, more details about the available fields here: https://www.jotform.com/help/46-Quick-Overview-of-Form-Fields