How I can add A confirmation email?

  • Profile Image
    Asked on April 05, 2019 at 01:14 PM

    Thank you for get back to me. Yes, I follow these steps, but they said I need to upgrade my account.

    You know that when to create a form, you have different options: notification, confirmation and autoresponder. I just deleted by mistake and cannot find how to put back.

    PS. The Form is: PDCARE Membership Form 2019-2020

    Your respond was:

    No need to create a new form, you can create a new notification as shown on this guide:

    Let us know if you need more help, we will be glad to assist you.

  • Profile Image
    Answered on April 05, 2019 at 02:50 PM

    Hello @Wnouel,

    Sorry for your inconvenience. 

    I checked your account and see it is the Starter account. I see on your account you have created 5 forms, which is the limit on the Starter account. So if you were trying to create a new form it would ask you to upgrade your account.

    Please refer to the link below for more details on understanding the account usage limits:

    I did clone the form PDCARE Membership Form 2019-2020.

    I went into Settings>Emails

    Looks like you have all the Notifications set up for this form.

    1554489400Screen Shot 2019-04-05 at 11.3

    Please Let me know if you have any further questions. 

    Hope this was helpful.

    Thank you and have a wonderful day.