How I can add A confirmation email?

  • Wnouel
    Asked on April 5, 2019 at 1:14 PM

    Thank you for get back to me. Yes, I follow these steps, but they said I need to upgrade my account.

    You know that when to create a form, you have different options: notification, confirmation and autoresponder. I just deleted by mistake and cannot find how to put back.

    PS. The Form is: PDCARE Membership Form 2019-2020


    Your respond was:

    No need to create a new form, you can create a new notification as shown on this guide: https://www.jotform.com/help/25-Setting-up-Email-Notifications

    Let us know if you need more help, we will be glad to assist you.

  • stevenmarshall
    Replied on April 5, 2019 at 2:50 PM

    Hello @Wnouel,

    Sorry for your inconvenience. 

    I checked your account and see it is the Starter account. I see on your account you have created 5 forms, which is the limit on the Starter account. So if you were trying to create a new form it would ask you to upgrade your account.

    Please refer to the link below for more details on understanding the account usage limits: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits


    I did clone the form PDCARE Membership Form 2019-2020.

    I went into Settings>Emails

    Looks like you have all the Notifications set up for this form.

    1554489400Screen Shot 2019 04 05 at 11 Screenshot 10

    Please Let me know if you have any further questions. 

    Hope this was helpful.

    Thank you and have a wonderful day.