Is there a limit on email notifications in a Bronze account?

  • Roberta McLeod
    Asked on April 11, 2019 at 1:15 PM

    I am requested to add conditioned based notifications based on a field entry in my form.  The field has about 25 selections and just wondering if I can set up at least this many notifications.

    Before I request funds to upgrade my account I will need to know if this is possible.

    Thank you,

  • Ashwin JotForm Support
    Replied on April 11, 2019 at 2:24 PM

    Please note that one email alert can send email to a maximum of 10 recipient email address. If you want to send submission emails to more email addresses, I would suggest you to please add multiple email alerts in form and configure is to send emails to multiple email addresses.

    The following guides should help you:

    Add notification email alert: https://www.jotform.com/help/25-Setting-up-Email-Notifications 

    Send email to multiple recipients:  https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients 

    You can also add multiple conditions in form to send submission emails to different email addresses.