Need help with submission error

  • FeriasJovens
    Asked on April 30, 2019 at 8:45 AM

    Hello,

    I need some help to fix a submission error.

    Submission 437 and 438.

    Thank.

  • David JotForm Support Manager
    Replied on April 30, 2019 at 11:09 AM

    We apologize for the inconvenience. Is this the form where you are seeing the submission error?  https://www.jotformeu.com/form/90942431229355

    I have tested it, and it submitted without issues:

    1556636689testingform Screenshot 10

    If the form is embedded in a web page, please share the URL of the page where it is embedded, so we can test if it produces a submission error there.

    In addition to this, it would be helpful if you could share a screenshot to illustrate the issue, make sure to open the console report, that might point the cause of the issue: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

  • David JotForm Support Manager
    Replied on April 30, 2019 at 11:10 AM

    Also, if you are referring to seeing error in a submission that you received, please indicate what those error are, so we can check further.