Registration form embed too low

  • Executours
    Asked on May 24, 2019 at 5:32 PM

    Hi 

    After embedding the form it is too low ie not up against the top menu bar.

    Please advise how to fix this.


    Thank you!

    Rosalind


  • Kevin Support Team Lead
    Replied on May 24, 2019 at 6:18 PM

    I have been checking your form and I noticed some space a the top of the form: 

    15587357382019 05 24 15h52 39 Screenshot 10

    Unfortunately, that space cannot be removed from JotForm since that's the code WordPress adds to the page, if you would like to handle the space in there you would need to edit your page template. 

    Here's an example about the code that causes that space: 

    15587359402019 05 24 15h56 12 Screenshot 21

    What you can do from JotForm is to remove the space above the form, example: 

    15587361612019 05 24 15h56 41 Screenshot 32

    The grayed space can be removed with the following CSS code: 

    .jotform-form{

        margin-top: 0px !important;

        padding-top: 0px !important;

    }

    This guide will help you injecting this to your form: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    If you are referring to anything else, please kindly provide us some screenshots about the issue, this guide will help you uploading the images here: How to Post Screenshots to Our Support Forum

    Note that attached images via email replies will not reach this thread. 

    Thanks. 

  • Executours
    Replied on May 24, 2019 at 7:56 PM

    Thank you - was able to remove the area at the top in jotform - but sounds like the code needs to be updated in wordpress.

    Thanks!