payment submission missing

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    Norwestgallery
    Asked on June 27, 2019 at 09:38 AM

    The site says I have 12 submissions but I only see 9 payments in my square account. Wondering where the rest of the payments are?

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    Richie_P
    Answered on June 27, 2019 at 10:49 AM

    I have checked your account and  you have only 3 submissions.

    It seems you're over your upload limit.

    Kindly upgrade your subscription or delete your uploaded submissions to free up your upload space.

    Guide:https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    If you wish to delete your submissions, do note that we cannot recover deleted submissions.

    You may download your submission first before deleting them.

    Guide:https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF


    Hope this information helps.