Can I customize an auto response to a jotform quiz?

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    Asked on July 19, 2019 at 04:50 PM

    I've built one form using your quiz builder, and it works well--but on the auto response, I was hoping to customize by saying something like, congratulations, "you passed the challenge, and the wand has deemed you worthy", or alternatively, "you have failed your first attempt, and the wand now has its doubts--you have two more tries to convince the wand"

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    Answered on July 19, 2019 at 06:28 PM

    I assume that this is the form you are referring to: 71166125626151

    First, we need to identify the score then create a condition using that score. And then create two auto-responder emails namely, Congratulations and Failed emails. Customize its message by following this guide: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders


    Here's how it's done:

    1. Give the options a calculation value. This guide should help: For the correct answer, you can assign the value of 1. Assign 0 to others.

    2. Add a calculation widget to get the total score. To calculate, check this guide:

    Note that you can hide the calculation in the form:



    3. Then we create a condition. Say the passing score is 80 and the score is 90, it should send a Congratulations email to the user and a Failed message otherwise. Here's a guide about Conditional-Logic-for-Online-Forms.

    We'll make use of Change Email Recipient condition with the following criteria:


    Please try that and let us know how it goes.