My thank you page has a lot of blank space at the end of the page

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    Dalspot
    Asked on August 02, 2019 at 02:34 PM

    My thank you page has a lot of blank space at the end of the page. So much that the user may think it is blank if they don't realize that they need to scroll up to get to the link I have provided to submit a second form. How do I remove this?



    This is a re-post of a comment on Setting up the Thank You Page

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    Kiran
    Answered on August 02, 2019 at 02:53 PM

    Could you let us know the form that you are experiencing so that we can check it further and assist you? Also, please let us know if the form is embedded on any of your web pages and share the web page URL to test it.

    We will wait for your response. Thank you! 

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    Dalspot
    Answered on August 02, 2019 at 03:02 PM

    Sure thing.  The form is imbedded on our website, www.modelrailroadopenhouse/2019form.html

    It's the only form we have and will be using.

    thanks!

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    Welvin
    Answered on August 02, 2019 at 03:11 PM

    Thank you for sharing the page. 

    Our form is designed to automatically go back to the top to display the thank you message after submission. However, some website builders do not respond to this function, which is causing the form to stay in the middle or in the bottom part. 

    A workaround to this would be to create your thank you page on your website and use that page as the Custom Thank You URL of the form.

    Guide to redirect: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page

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    Dalspot
    Answered on August 02, 2019 at 03:17 PM

    Yes, I have thought of that as the solution, but I really want the date selected on the form to appear on the thank you page.  I cannot do that if I'm using a page on my website??

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    Richie_P
    Answered on August 02, 2019 at 03:26 PM

    Can you please try to embed your form using iframe embed code https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. Then add the onload="self.scrollTo(0,0)" code in your iframe code.

    Your iframe code should look like this:

     <iframe onload="self.scrollTo(0,0)" id="JotFormIFrame-92112445288154" title="2019 Model Railroad Open House Signup" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/92112445288154" frameborder="0" style="width: 1px; min-width: 100%; height:539px; border:none;" scrolling="no" > </iframe>

    Please give it a try and let us know if the issue still remains.

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    Dalspot
    Answered on August 02, 2019 at 04:17 PM

    That worked!!

    THANK YOU!