Multi Select Grid widget: time shown as selected even after submission for next entry

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    Brittany Gaddy
    Asked on August 14, 2019 at 06:41 PM

    Hello, 

    We currently use your forms to intake our team availability in 2 week increments. However, it has been brought to my attention that when my team goes to fill out their availability there are dates/times already "selected" as if the form doesn't refresh to a blank form to intake new availability. 

    Can you someone assist with this? 

    Thank you, 

    Brittany Gaddy 


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    gerardw
    Answered on August 14, 2019 at 09:13 PM

    Are you aware that the MultiSelect Grid Widget saves the selected cell? This means that once it is already selected, it can't be selected again by the next user. The selected cells will be automatically blocked based on the submissions data.

    So if you want to reset the table - clear the selected cells, you will have to delete the submissions in your form. Make sure to backup/download your form data first for your local copy.

    If you also don't want the MultiSelect Grid Widget to read the form submissions so it won't auto fill the grid based on existing submissions, you can delete the API Key that is automatically created by this widget on your API page.

    Here's how to do that:

    1. Go to your API page.

    2. Delete the API Key named  "Widgets API Key-Do not delete".

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    Please Note:

    1. Whenever you open the MultiSelect Grid Widget settings and click the update button, it will automatically create another API Key so you must delete it again on your API page.

    2. If you have other widgets in your other forms that are API dependent, they might stop working. Example: Gift Registry Widget, Inventory Widget, and a few others.

    Do review and if you have further questions, please let us know.