Quota issue on my forms

  • Profile Image
    concept2print
    Asked on August 14, 2019 at 10:28 PM

    Hi Guys,

    My forms on my website www.c2print.com.au are not working as it said I've exceeded my quota but I didn't. Could Someone have a look at it. Thanks a lot.

    Regards,

    Thierry Wong

    Director at Concept 2 Print

  • Profile Image
    Kiran
    Answered on August 15, 2019 at 01:58 AM

    We notice that your account is overlimit by the storage space. The files uploaded to your submissions are about 124 MB while the free account is having a limited storage space of 100MB. You may upgrade the account for more storage space or delete the existing submissions with attachments to clear the storage space.

    Please note that the deletion of submissions is a permanent action and the deleted submissions cannot be recovered in anyway. If you want to take a backup of the submissions, you may export the submissions from the Data section of your account settings.

    https://www.jotform.com/help/374-How-to-Export-All-of-Your-Data-at-Once 

    Thanks!