Can you resubmit a form for approval

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    Middlesex01
    Asked on August 15, 2019 at 08:33 AM

    Hi


    It appears that for some reason there are just a small sample of forms that have not been approved.  It could possibly be that the email was missed by the recipient.  Is there any way we can resubmit the original form for approval?

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    KrisLei
    Answered on August 15, 2019 at 11:28 AM

    Hello,

    May you provide the link of the form for us to investigate it? When you say a small sample of forms that have not been approved, are you pertaining to submissions? 

    Also, for 'resubmitting the original form for approval' you can edit the original submission in the PDF editor or do you mean re-email the submissions to recipients? You could create an auto-responder email then add the {edit link} tag to the body of the email, for your user to edit/update their previous submissions. 

    You can refer to this guide:

    https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    We will wait for your response.

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    Middlesex01
    Answered on August 18, 2019 at 01:18 AM

    Hi


    The link is https://form.jotform.me/91970481118460


    For resubmitting the form we need to resend the notification 1 email so the authorizer can approve it. The form is completed by our customer and we do not want them to be able to amend the form once they have submitted it

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    Middlesex01
    Answered on August 18, 2019 at 02:21 AM

    Hi


    Please disregard the question.  Our IT department has implemented a new spoof software which is blocking the emails.


    Thanks

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    Victoria_K
    Answered on August 18, 2019 at 02:26 AM

    You are right, I have just reviewed the settings and got the same conclusion. If emails are already found in spam folder, please use those. If not, you can resubmit forms in 'edit mode', please make sure to enable 'Send On Edit' for notification 1 if you will be editing submissions to trigger emails:

    Let us know if you need more help.