PDF Attachment Issue

  • Profile Image
    OfferSharing
    Asked on August 15, 2019 at 01:53 PM

    Hi Guys, 

    I have the PDF of the form being sent as an email attachment with the auto responder, and a few questions:

    1. The "Total Contract Sales", and "ROI" Fields at the bottom were completed in the form, but are not showing on the PDF?

    2. Also, Is there a way for me to custom format the PDF that gets generated and attached?


    thank you!

    Roger


  • Profile Image
    Victoria_K
    Answered on August 15, 2019 at 02:39 PM

    Hi Roger,

    It seems to me that you have already resolved the problem by customizing a PDF template, right? I see your form now has 2 customized PDF templates.

    To attach a specific template, you need to select the PDF Document for Autoresponder, that's in settings:

    Just in case, here are our general guides on editing PDF templates:

    How-to-Customize-PDF-Submissions-Report

    How-to-include-submissions-as-PDF-attachment-in-the-email-notifications

  • Profile Image
    OfferSharing
    Answered on August 15, 2019 at 02:44 PM

    Thank you!


    Yes, this worked, but the three calculation fields are still showing blank.