How can the customer now choose the "wire transfer" option and submitting the form?

  • annetterichter
    Asked on August 23, 2019 at 5:26 AM

    Hi,

    I followed your guide to integrate paypal as one payment option and bank wire transfer (text field) as another option.

    Now I have a button "submit" at the end of the form - when submitting in both cases, I get redirected to paypal.

    But when I delete the "submit" button completely, it doesn´t work.

    How can the customer now choose the "wire transfer" option and submitting the form? Or what do I have to do here?

    Sorry, but cannot figure it out...

    Thank you,

    Annette

  • Girish JotForm Support
    Replied on August 23, 2019 at 6:12 AM

    I believe you are referring to this guide, right - How-to-Create-a-Basic-Multiple-Payment-Form?

    Based on this guide, the Submit button is to be removed from the main form and the user will be required to submit either the PayPal form or the Purchase order form.

    Since you wanted to accept the payment either by PayPal or Bank payment/Wire transfer method and it involves only one payment field. So, it is not required to add an iFrame widget to display another form. Please go through the guide below for step by step instructions to set up PayPal and Bank transfer/Wire transfer payment method.

    https://www.jotform.com/help/120-How-to-Set-up-PayPal-Along-with-Other-Payment-Options

    Please give this a try and let us know if you need any further assistance. We will be happy to help.

  • kdbruyne10
    Replied on August 23, 2019 at 6:55 AM

    I had the same issue with the payments on my store. Thank you @gerardw for sharing the guides. It helped me applinked apk download

    Thank you so much for your help and I appreciate it

  • Girish JotForm Support
    Replied on August 23, 2019 at 6:57 AM

    We are glad to help you out. Do let us know if you come across any further difficulties in future.

  • annetterichter
    Replied on August 23, 2019 at 7:43 AM
    Hi,
    no, I was actually following this guide:
    https://www.jotform.com/help/120-How-to-Set-up-PayPal-Along-with-Other-Payment-Options
    But now both options lead to paypal when submitting
    ...
  • Girish JotForm Support
    Replied on August 23, 2019 at 7:48 AM

    Hello,

    I would request you to follow the suggestion provided by my colleague on the thread link below:

    https://www.jotform.com/answers/1937729

    I would also like to humbly request you to avoid creating multiple threads on the same issue. It helps in faster resolution and easy tracking of issues if all information are mentioned in the same thread link. Hence I would request you to refer to the thread link provided above.

  • annetterichter
    Replied on August 23, 2019 at 8:43 AM
    I cannot access my jotforms! I get an error message!!!

    ...
  • Girish JotForm Support
    Replied on August 23, 2019 at 8:46 AM

    I have moved your concern to a new thread to handle it separately and will be answering that shortly. Please check the new thread link below:

    https://www.jotform.com/answers/1937843