-
aaron.m.georgiouAsked on August 23, 2019 at 11:37 AM
Hi, is there a way to preauthroise but return a different lesser amount - or just hold thecard to charge an amount after say a service is complete? For example someone books you to do garden work, you estimate 3 hours at $20 an hour, but its 4 hours, How can you return $80 and charge that amount.
-
Richie JotForm SupportReplied on August 23, 2019 at 12:36 PM
You may be able to charge your customer on a later date in Stripe.
Kindly follow this guide:https://www.jotform.com/help/347-How-to-Capture-Stripe-Payment-Authorization#_
Please give it a try and let us know if this fits your requirements.
-
aaron.m.georgiouReplied on August 23, 2019 at 12:43 PMYes I expect so. We have stripe integrated and have set to authorise. But the issue we have is we don’t sell actual products so need to authorise a rough amount then send a trigger to capture a Specific amount
Best,
Aaron
Sent on the move with my iPhone (please excuse typos)
... -
VincentJayReplied on August 23, 2019 at 1:21 PM
You can try the Purchase Order processor. You can add products or services and it will not collect any payment using the form. Here's a guide:
https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order
Please try it and let us know if you have any questions.
-
aaron.m.georgiouReplied on August 23, 2019 at 1:43 PMWe kind of need to do this but collect the card data to charge later - we can go I to stripe to charge this I suppose but do we have to basically create a product to charge. We run a test but in the jotform admin you only have the option to charge the full amount ?
Best,
Aaron
Sent on the move with my iPhone (please excuse typos)
... -
Ivaylo JotForm SupportReplied on August 23, 2019 at 2:16 PM
You should be able to collect valid credit card details (e.g. authorize $0.01 USD) and charge custom amount payments through your Stripe dashboard later.
Please have in mind that there is a 7 days time limit for you to capture the payments. Otherwise the payment would expire and Stripe will not allow you to capture the payment anymore.
Please give it a try and make a test authorization and let us know, how it goes.
-
aaron.m.georgiouReplied on August 23, 2019 at 2:43 PM
-
VincentJayReplied on August 23, 2019 at 2:58 PM
To avoid confusion, please check my reply on this thread: https://www.jotform.com/answers/1938413
Thank you.
-
aaron.m.georgiouReplied on August 23, 2019 at 3:43 PMHey guys, this is our form. All done expect there doesnt seem to be the css
option as per your screenshots in our account
https://form.jotformeu.com/92343577697372
my account is bronze and is aaron.m.georgiou@gmail.com - urgently need help
to use the css to hide this amount
... -
VincentJayReplied on August 23, 2019 at 4:08 PM
My colleague is already checking your issue on the other thread: https://www.jotform.com/answers/1938413
-
aaron.m.georgiouReplied on August 23, 2019 at 4:43 PMhey what option from the widget will allow me to make a form with this on it
... -
stevenmarshallReplied on August 23, 2019 at 5:22 PM
Hi Aaron,
I am sorry but we did not get all the information regarding your question. Could you give us more details of what you need assistance with and a screenshot as well?
Guide: How-to-Post-Screenshots-to-Our-Support-Forum
Waiting for your response.
Thank you