Embedded form not showing on website

  • Sheer_Tech
    Asked on August 24, 2019 at 11:19 AM

    I'm using an embedded form and the first time it shows but after that is is there but not visible.  When I clear out my cache it shows again.  How do I fix this?


  • Richie JotForm Support
    Replied on August 24, 2019 at 11:46 AM

    We do apologize for the inconvenience.

    Can you please share to us the web page you have embedded your form?

    Can you please try using the Iframe code in embedding your form?

    Guide:https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know how it goes.

  • Sheer_Tech
    Replied on August 24, 2019 at 12:43 PM
    So When I do the ifram it takes forever to load and is incomplete...
    [image: IMG_C849352D45E4-1.jpeg]
    How do I have it show the first page only in the first section?
    ...
  • KrisLei Jotform Support
    Replied on August 24, 2019 at 3:17 PM

    Hello,

    Please note that the attached image on email is not supported on our forum page. Please access this thread then post your screenshot. Here's a guide on posting a screenshot on the forum page: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Also, kindly share the URL of the form or the direct URL of your website where should the embedded form suppose to show for us to further assist you?

    We will wait for your response.