My account is suspended.

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    Alissa Rybak 
    Asked on August 29, 2019 at 01:13 AM

    Good afternoon,

    I went to login to my account today but I was unable to because my account it suspended. 

    My account username is youthworldadmin, but I do not know the email it is connected to as a previous employee created the account and did not share it.

    Help!!

  • Profile Image
    Vanessa_T
    Answered on August 29, 2019 at 01:49 AM

    Your account was suspended because one of your forms is asking for sensitive information, SSN and Bank Details, which is against our Terms of Use.

    https://form.jotform.com/91207150657151

    I have temporarily activated your account, youthworldadmin. However, in order for your account not to get suspended again, please add the Signature and T&C widgets on your form.

    How-to-Add-an-E-Signature-to-Your-Form

    Adding-a-License-Agreement-to-a-Form

    You will have 24 hours to make the change. Please note that we have a dedicated team as well a Phishing Detector that checks the forms.