How to prevent a webpage from scrolling down when trying to access a multiple page form?

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    realtorashley
    Asked on September 02, 2019 at 08:02 PM

    Hello,

    When you press next on a multiple page form, the webpage scrolls down and puts the form at the top of the page. How do i prevent that? 

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    KrisLei
    Answered on September 02, 2019 at 08:56 PM

    Hi,

    I was able to access the link that you have provided and it's doing the same thing on my end. Are you using the iFrame code in embedding your form to your website? If not, please try to use the iFrame Embed Code method. Since the codes are inside an iFrame it can prevent your form from any conflicts on your web page.

    Here are guides for your reference:

    How to get the iFrame codes of a form.

    Which form embed codes should I use.

    If you are already using the iFrame codes, try to add this code on your URL parameter:

                                 "?nojump"

    For example: <script type="text/javascript" src="https://form.jotform.us/jsform/92446825325158?nojump"></script>

    I hope this helps, let us know if the issue still persists.