Fields not visible in the email notification

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    Asked on September 03, 2019 at 04:21 PM

    I have another question I hope you can help me with;

    I have updated the form VIP store application with fields for turnover. Those fields is not visible 

    at all on my email that I receive when someone have filled out the form. It’s also a required field so they have to fill it out...


    What am I doing wrong? I don’t think I have selected something wrong regarding responders email and auto reply. But please have a check. 


    Thanks a million!


  • Profile Image
    Answered on September 03, 2019 at 04:29 PM

    If the fields are not appearing on the email notification then you can edit the email template and add the missing field. Here is the article that explains How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    The easiest way to fix this is to delete the email notification and create a new one. This creates new email notification with all the updated field variables.

    I hope this helps. Feel free to get in touch should you have further concerns.