I signed my package and it is not released yet.

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    mktevobalsas
    Asked on September 19, 2019 at 02:05 PM

    ola, eu assinei meu pacote e ainda não esta liberado!! qual tempo previsto para liberação?

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    BDAVID
    Answered on September 19, 2019 at 04:50 PM

    I see that you upgraded today to an Storage monthly plan. Please note that this plan is only to allow you storing more than 500 submissions in your account, but it does not increase any other limit such as monthly submissions, upload space, form views, etc: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    So, your account is currently over the monthly submissions limit, you may upgrade to a higher plan, or wait until the first day of the following month for the counter to reset. Let us know if you have more questions.