-
mktevobalsasAsked on September 19, 2019 at 2:05 PM
ola, eu assinei meu pacote e ainda não esta liberado!! qual tempo previsto para liberação?
-
David JotForm Support ManagerReplied on September 19, 2019 at 4:50 PM
I see that you upgraded today to an Storage monthly plan. Please note that this plan is only to allow you storing more than 500 submissions in your account, but it does not increase any other limit such as monthly submissions, upload space, form views, etc: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
So, your account is currently over the monthly submissions limit, you may upgrade to a higher plan, or wait until the first day of the following month for the counter to reset. Let us know if you have more questions.