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ravendeliveryAsked on October 18, 2019 at 3:28 PM
When users receive their submissions, it shows Jotform as a heading. How can I change that?
Page URL: https://form.jotform.com/92897791272171 -
Cigdem Jotform SecurityReplied on October 18, 2019 at 3:33 PM
Hi,
You can go to your form's settings, then click on "emails". You will see "Autoresponder 1", after clicking that you can edit the email which will be sent to users.
Hope it helps.
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ravendeliveryReplied on October 18, 2019 at 3:46 PM
Thank you for responding. What I meant to ask is that the subject says JOTFORM instead of Raven Delivery: List Received.
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KrisLei Jotform SupportReplied on October 18, 2019 at 4:39 PM
Hi,
I assumed that you are referring to, "Raven Delivery Quote" form. I cloned your form and ran a test submission, it's showing that the Subject is "Raven Delivery List Confirmation" on the autoresponder email.
Or are you referring to the sender email? You can set up SMTP then add your custom sender address to your autoresponder email settings.
For your reference:
How to Add a Custom Sender Address to an Email Alert
I hope this helps. Let us know if you are referring to a different query.
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ravendeliveryReplied on October 19, 2019 at 2:26 PM
Thank you for responding, I am referring to the highlighted section.
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VincentJayReplied on October 19, 2019 at 5:38 PM
Please try using your own SMTP as a sender email and see the issue still persists.
https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
You also need to update this field in the autoresponder email.