Asana: Changes made on the "Match your fields" section are not saving.

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    nmbrown
    Asked on October 31, 2019 at 04:09 PM

    Can you give me an update on issues you are having with your integration with Asana?  I can't set up new ones...the current issue is that when I am mapping fields...jotform does not save my selections. 


    I add the field and then complete the integration....when I go back in to check it....it is no longer match appropriately.1572552524Capture.PNG1572552538the integration is not saved w

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    Kevin_G
    Answered on October 31, 2019 at 07:52 PM

    I can see you have previously opened a ticket about not been able to load the teams, this was fixed as per the response posted by our developer on the thread you opened, if you continue experiencing that issue, please follow up here: https://www.jotform.com/answers/2019706 

    Now, regarding the issue about the mapped fields not saving, I have checked your form and noticed that there are indeed only three mapped fields. 

    I have cloned your form and was testing this, I have mapped 4 fields and after reloading the page they are still mapped. I have tried using incognito mode and the fields remain mapped. 

    May you please kindly get the console report while mapping the fields and saving the changes? 

    The console will help us finding if there is an issue on the back-end, this guide will help you getting the console report: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers 

    This guide will help you uploading the images to this forum thread: How to Post Screenshots to Our Support Forum 

    Please kindly post your follow up response on this matter here: https://www.jotform.com/answers/2023122 

    We will wait for your response.