Asana: Changes made on the "Match your fields" section are not saving.

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    Asked on October 31, 2019 at 04:09 PM

    Can you give me an update on issues you are having with your integration with Asana?  I can't set up new ones...the current issue is that when I am mapping fields...jotform does not save my selections. 

    I add the field and then complete the integration....when I go back in to check is no longer match appropriately.1572552524Capture.PNG1572552538the integration is not saved w

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    Answered on October 31, 2019 at 07:52 PM

    I can see you have previously opened a ticket about not been able to load the teams, this was fixed as per the response posted by our developer on the thread you opened, if you continue experiencing that issue, please follow up here: 

    Now, regarding the issue about the mapped fields not saving, I have checked your form and noticed that there are indeed only three mapped fields. 

    I have cloned your form and was testing this, I have mapped 4 fields and after reloading the page they are still mapped. I have tried using incognito mode and the fields remain mapped. 

    May you please kindly get the console report while mapping the fields and saving the changes? 

    The console will help us finding if there is an issue on the back-end, this guide will help you getting the console report: 

    This guide will help you uploading the images to this forum thread: How to Post Screenshots to Our Support Forum 

    Please kindly post your follow up response on this matter here: 

    We will wait for your response.