Please cancel the Silver subscription

Buenas tardes, les escribo en esta ocasión para cancelar la suscripción que por equivocación se realizo, pero próximamente si estaremos solicitando la activación.

Gracias.

Atte.

Antonio Farfán.

Before cancelling the subscription, I would like to bring to your notice that once we cancel your subscription your account would be downgraded to a free one.

Some of the Forms in your account has a couple of submissions. What I would advise you to take a backup of these submissions as a free account has a limit of 500 submissions storage and you are having 7302 submissions in total.

To delete the submissions, please refer to this guide:

Guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

Before deleting make sure you have taken a backup of the submissions as submissions once deleted could not be restored again.

For exporting submissions from each form individually, please follow this guide:

https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

For exporting only some submissions from individual forms, please follow this guide:

https://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

For exporting all your forms, submissions, and uploaded files, please follow this guide:

https://www.jotform.com/blog/21-Feature-Announcement-Export-Your-Data-in-Seconds-with-Data-Export

Let us know if you have further questions.

Thanks.

Buenas tardes, ya descargue toda la informacion que tenia en la plataforma, quiero saber si esta confirmada la cancelacion de la compra..
Gracias.
Atte.
Antonio Farfan.
________________________________
De: JotForm
Enviado: martes, 12 de noviembre de 2019 23:33
Para: antoniojuyarg@hotmail.com
Asunto: Re: Cancelacion
A new response has been received:
[JOTFORM]/www.jotform.com>
Answered by roneet
Before cancelling the subscription, I would like to bring to your notice that once we cancel your subscription your account would be downgraded to a free one.
Some of the Forms in your account has a couple of submissions. What I would advise you to take a backup of these submissions as a free account has a limit of 500 submissions storage and you are having 7302 submissions in total.
To delete the submissions, please refer to this guide:
Guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
Before deleting make sure you have taken a backup of the submissions as submissions once deleted could not be restored again.
For exporting submissions from each form individually, please follow this guide:
https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel
For exporting only some submissions from individual forms, please follow this guide:
https://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF
For exporting all your forms, submissions, and uploaded files, please follow this guide:
https://www.jotform.com/blog/21-Feature-Announcement-Export-Your-Data-in-Seconds-with-Data-Export
Let us know if you have further questions.
Thanks.
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I have gone ahead and canceled your Silver monthly subscription and initiated a refund. Please expect a refund in 7-10 days.

Let us know if you have further questions.

Thanks.