How to get my pdf form to attach to the email being sent to the person filling out the form.

  • PhotosbyHolly
    Asked on November 13, 2019 at 8:11 PM

    I can't figure out how to get my pdf form to attach to the email being sent to the person filling out the form after they submit. I have uploaded it in the autoresponder area but when I sent a test email, nothing is attached, https://form.jotform.com/PhotosbyHolly/newborn-session-contract

  • David JotForm Support Manager
    Replied on November 13, 2019 at 10:53 PM

    Thank you for contacting us. You need to create an Autoresponder: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    Then, make sure to enable the PDF Attachment feature at the advanced settings: https://www.jotform.com/help/503-How-To-Include-Submissions-As-PDF-Attachment-In-The-Email-Notifications

    Let us know if you need more help.

  • PhotosbyHolly
    Replied on November 14, 2019 at 6:45 PM

    I have done all of that, nothing is attached to the email I send when I send a test email 

  • David JotForm Support Manager
    Replied on November 14, 2019 at 10:23 PM

    I can see that you have now created the Autoresponder in the form, and turned on the PDF Attachment, however, you need to make sure to check the PDF Document to be attached:

    1573788184check Screenshot 10

    Let us know if you need more help.