How come I don't see my submission in the google doc?

  • SeatradeCruise
    Asked on December 2, 2019 at 2:40 PM

    I integrated my account with google and i dont see my test submission in the google doc. 

  • Kevin Support Team Lead
    Replied on December 2, 2019 at 6:59 PM

    I have been checking the only form in your account with submissions, but it's not currently integrated with Google Sheets nor Google Drive: 

    15753309832019 12 02 17h56 04 Screenshot 10

    May you please provide the form you're referring to? 

    Also, kindly provide more details about how you have set up the integration, here are some guides related to Google integrations on our end that may help:

    https://www.jotform.com/help/228-How-to-Integrate-Forms-with-Google-Sheets

    https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive


  • SeatradeCruise
    Replied on December 4, 2019 at 7:50 PM

    Hi,
    I didn't realize you had to go into a specific form to authenticate. We did that and now it's all set. Thank you for the helpful links!

    Next question about folders. I'm assuming you can map a jot form to a pre-existing folder? For example, the logo submission form https://form.jotform.com/93086313319154 we want to map to a folder that already exists. What's the best way to do that?
    All forms create a new folder, and all submissions to that form go into the same folder, is that right?
    Thanks again,


  • Kevin Support Team Lead
    Replied on December 4, 2019 at 8:30 PM

    Since your last question is related to a different matter, I had to move it to another thread in order to assist you better, we will continue assisting you here: https://www.jotform.com/answers/2067426 

    Thanks.