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DingensAsked on December 6, 2019 at 5:56 AM
Hey
All message sent from jotform forms to t-online.de addresses are blocked. Looks like t-online.de thinks they are spam.
Anything we can do?
Thanks
Rolf
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roneetReplied on December 6, 2019 at 8:24 AM
Try whitelisting our IP address and Domain.
https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-DomainsLet us know how it goes.
Thanks.
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DingensReplied on December 14, 2019 at 4:22 PM
Thanks
This is the biggest E-Mail provider in Germany. Deutsche Telekom, t-online.de. I doubt they will whitelist jotform if I ask them...
It looks like Jotform would need to do something, otherwise it becomes useless in Germany.
Thanks
Rolf
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KrisLei Jotform SupportReplied on December 14, 2019 at 4:58 PM
Hi Rolf,
We apologize for the inconvenience.
In addition to my colleague's advise you can also set up SMTP on your form: How-to-Setup-SMTP-for-a-Form
I hope this would also help. Thank you.