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tammiejAsked on December 13, 2019 at 3:43 AM
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AndrewHagReplied on December 13, 2019 at 3:47 AM
Are you referring to the JotForm Branding at the bottom of the Autoresponder email? If yes, please go to Settings > Emails > Autoresponder and delete the branding at the bottom of the email template.
Also, go to your account settings page and un-check the JotForm Branding option at the bottom of the page so it will not be displayed in the forms you create in the future. -
AndrewHagReplied on December 13, 2019 at 4:50 AM
I have the (BRONZE) Package of JotForm, however, your Jotform name still appears on my user response email, etc. we have our own brand name, and wouldn't want our customers to get confuse,
As I mentioned above, you can remove the branding from the Autoresponder email and also un-check the JotForm Branding option in your account settings page.
Apart from that, are you referring to the noreply@jotform.com in the notification and autoresponder email? If yes, you can change the default sender email and use your own email address as verified or SMTP emails.
Here are the guides: How-to-Setup-SMTP-for-a-Form
How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert
In case, if you are referring to any other, please explain to us with the help of a screenshot so we can understand better.