Image Upload Preview widget is not working.

  • Andrew Ramirez
    Asked on December 31, 2019 at 1:37 PM

    In my form I need a file or image uploaded and it’s not working


  • David JotForm Support Manager
    Replied on December 31, 2019 at 4:23 PM

    The Image Upload Preview widget field appears to work fine, it allows uploading an image file: https://www.jotform.com/form/193644434947065

    1577827207imageupload Screenshot 10

    If the issue occurs when submitting your form, please let us know if we can do a real submission in your form in order to test it.

  • Andrew Ramirez
    Replied on December 31, 2019 at 8:27 PM

    Yes the upload works, but when I’m sent the form submission via email, or when I view the submission on my app, it doesn’t appear. 

  • David JotForm Support Manager
    Replied on December 31, 2019 at 9:42 PM

    Please try deleting your notification, then create it again: https://www.jotform.com/help/25-Setting-up-Email-Notifications

    I just cloned your form, and re-created the notification, and the images showed up.

    Also, please note that if you have checked the following privacy setting, the image won't display: https://www.jotform.com/myaccount/settings

    1577846530requirelogin Screenshot 10

  • drewramirez41
    Replied on January 2, 2020 at 4:51 PM
    That seemed to work! Thank you.
    I am now trying to do something else if you can help.
    is there a live chat similar to how youre helping me? I'd like to sit and
    get this form finished
    My first

    ...
  • David JotForm Support Manager
    Replied on January 2, 2020 at 6:32 PM

    You are welcome! We will be glad to assist you with your new inquiry in the following forum thread: https://www.jotform.com/answers/2098171