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Andrew RamirezAsked on December 31, 2019 at 1:37 PM
In my form I need a file or image uploaded and it’s not working
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David JotForm Support ManagerReplied on December 31, 2019 at 4:23 PM
The Image Upload Preview widget field appears to work fine, it allows uploading an image file: https://www.jotform.com/form/193644434947065
If the issue occurs when submitting your form, please let us know if we can do a real submission in your form in order to test it.
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Andrew RamirezReplied on December 31, 2019 at 8:27 PM
Yes the upload works, but when I’m sent the form submission via email, or when I view the submission on my app, it doesn’t appear.
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David JotForm Support ManagerReplied on December 31, 2019 at 9:42 PM
Please try deleting your notification, then create it again: https://www.jotform.com/help/25-Setting-up-Email-Notifications
I just cloned your form, and re-created the notification, and the images showed up.
Also, please note that if you have checked the following privacy setting, the image won't display: https://www.jotform.com/myaccount/settings
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drewramirez41Replied on January 2, 2020 at 4:51 PM
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David JotForm Support ManagerReplied on January 2, 2020 at 6:32 PM
You are welcome! We will be glad to assist you with your new inquiry in the following forum thread: https://www.jotform.com/answers/2098171