Form Emails - How 'Sender Email' option works

  • ipwatkins
    Asked on January 13, 2020 at 5:46 PM
    4. Sender Email. I thought selecting the "Reply-to-Email" does that in the recipients section. Please elaborate on the difference between that and the Sender email in the Advanced section. Also what if we want customers to be able to reply to someone? 
  • Mike
    Replied on January 13, 2020 at 5:57 PM

    The 'Sender Email' option relates to the 'From:' field rather than the 'Reply-To:' field.

    This option can be used if you would like to change the sender email from our default noreply@jotform.com email address to something else. We support custom senders and SMTP senders:

    How to Add a Custom Sender Address to an Email Alert

    How to Edit/Delete Sender Emails on SMTP Settings