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lthomson21Asked on January 16, 2020 at 9:17 AM
I have a payment option on my form. Some people submitted their form with missing information. Now to go in and edit it, I would have to make another payment to submit to form again. Is there anyway around that?
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Welvin Support Team LeadReplied on January 16, 2020 at 9:54 AM
You can ask users to edit their submission through the edit link.
https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date
Note that edit won't charge users a new. The payment field is disabled on edit link.
You can also edit the information to your end.
https://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms
Or, why not make the fields as required so users cannot skip fields?
https://www.jotform.com/help/546-How-to-Set-a-Field-as-Required-or-Non-Required