My email on a bounce list

  • Profile Image
    NativeFamily
    Asked on January 31, 2020 at 06:32 PM

    why does this keep happening im not getting emails again and have not changed anything on my account ? thank you Brenda

  • Profile Image
    Vanessa_T
    Answered on January 31, 2020 at 10:01 PM

    An email is added to our bounce list if it has repeatedly rejected our emails. To prevent it from happening, please see this guide:

    How-to-Prevent-Email-Bouncing-Related-Issues

    To remove your email from the bounce list:

    How-to-Remove-Your-Email-Address-from-Bounce-List