TEXT only elements are not being created on PDF document

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    SteveU23
    Asked on February 11, 2020 at 12:26 AM

    That almost worked, but the TEXT only elements are not being created on the PDF in option1



    This is a re-post of a comment on How to Customize PDF Submissions Report

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    jherwin
    Answered on February 11, 2020 at 05:01 AM

    You can add the text fields to your PDF document manually, please check my screenshot below for reference:
    1581415309form fields.png
    Aa - Stands for text field so you need to search the missing text field and add it to your PDF document.

    Please give it a try and let us know how it goes.

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    jherwin
    Answered on February 11, 2020 at 05:02 AM

    Sorry for the confusion, please check this thread: https://www.jotform.com/answers/2157064 to see my updated response.

    Thank you1

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    SteveU23
    Answered on February 11, 2020 at 07:37 AM

    Are you saying that after a client returns a signed form, and I then convert it to a PDF, I can then edit the PDF to add additional text that would then change the original document that they had signed ? What I am trying to do is create a PDF from the form submissions I receive from my customers that has already been signed by them. If I make changes to a document after it's been signed, that would not be viewed as secure. 

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    jherwin
    Answered on February 11, 2020 at 08:54 AM

    Please note that the PDF document is customizable and you need to make sure that all fields are present before the form is published to the public. So, if the text fields are not included in the PDF document, the only way to fix this is to manually add the text to your PDF document/template.

    Actually, that text is there when they sign the form, right? You just need to add those texts/text fields to your PDF document so you can send or get a copy of the submissions as PDF with complete details.

    Can you please send us a screenshot of the missing texts so we can check it on our end?

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum