Offline form not syncing

  • Rkgabbert
    Asked on February 12, 2020 at 6:05 PM

    Offline form not syncing on iPad. Says encounter error try again later.  I am logged in to desktop version and app on iPad. Still not syncing.  I created form on desktop version. I am connected to wifi

    Page URL: https://form.jotform.com/200424215390039
  • AshtonP
    Replied on February 12, 2020 at 10:57 PM

    We are sorry for this inconvenience!

    Once you’re back online, JotForm syncs your data automatically, however, I request you to try syncing the data manually from the Settings tab.

    Click Sync Now link under Sync Your Data option:

    Offline form not syncing Image 10

    You can refer this guide for reference:

    https://www.jotform.com/help/589-How-can-I-use-JotForm-Mobile-Forms-without-internet-access

    After doing this if still you face issues kindly let us know. Also if possible please share us the screenshot of the error.

    Regards.