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hofarescueAsked on February 24, 2020 at 8:47 AM
Only shows the loading letter icon over and over. Have tried on multiple computers, browsers and logged out and back in. Haven't been able to access for days.
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Welvin Support Team LeadReplied on February 24, 2020 at 10:54 AM
Our apologies for the inconvenience.
I can view the Inbox page of your forms. It's loading almost instantly. Please try clearing your browser cookies for Jotform before logging in again. Here are guides to manage your browser cookies:
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
https://support.google.com/chrome/answer/95647?hl=en
If you still can't view it after clearing cookies, please get us a screenshot of the console log of your browser.
Guide: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers.
Guide to send us a screenshot: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum.
I would also suggest checking your browser version and update it when needed.