Why are submissions not showing in the original PDF but rather a weird new format?

2. Why are submissions not showing in the original pdf but rather a weird new format?

You can customize the PDF document in any way you want. Here's a guide: https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report

May we know what weird new format are you referring to? You can share the image so we can check it further. To post a screenshot here in the Support Forum, please follow this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum