Account locked due to the collection of sensitive information

  • Andrew Carwise
    Asked on March 15, 2020 at 12:28 AM

    My survey is deactivated and my account is deactivated. I need this lifted.

  • Mike_G JotForm Support
    Replied on March 15, 2020 at 2:20 AM

    I have checked your account and I see that it was suspended for suspicious phishing activity due to the only form in your account with the fields asking for sensitive information from respondents.

    TATTOO/PIERCING CONSENT FORM

    1584253163zt02 17 51 Screenshot 10

    I have reactivated your account. However, to prevent the same inconvenience from happening again in the future, please include in your form a Signature widget AND a Terms&Conditions widget.

    How-to-Add-an-E-Signature-to-Your-Form 

    Adding-a-License-Agreement-to-a-Form 

    The widgets will serve as proof that your respondents agreed to have their sensitive information collected through your form.

    Feel free to let us know if you need any further assistance.