Images from the form does not appear in the submissions

  • gjillians2
    Asked on April 1, 2020 at 10:22 AM

    When I look at a submission in this view the header text is shown but the header image is not although when I go to the pdf view both the header text and image are shown. I am using a free version as a test for a recruitment company with a silver package.

    An unrelated comment,

    it would be good to produce a report / email that produces a list of forms that are published to include the form name and web link as this could then be sent to all staff so they would know which link to send to candidates. This may already exist but I have not found it yet.


    This is a re-post of a comment on How to View Form Submissions

  • Bojan Support Team Lead
    Replied on April 1, 2020 at 12:44 PM

    Greetings and thank you for your message.

    I have cloned your forms and I found the images on both forms. Please note that the submissions will hold only the submitted data from the user and not the images from the form.

    If you wish, you can use the Upload option to allow your users to upload the images and in this case, they will be visible from the submissions page. 

    I have opened a new thread regarding your second question. You can see the answer here:
    https://www.jotform.com/answers/2237054

    Please let us know if you have any additional questions.